Support

Stuck on something? Email hello.bloatie@gmail.com and you’ll hear back from Kali, who makes Bloatie.

Common questions

I didn’t get my confirmation or reset email

Check your spam or junk folder. On the “check your inbox” screen in Bloatie, tap Send the link again. If it still doesn’t arrive, email us.

I opened the email link on my computer

The links are meant to be opened on the phone with Bloatie installed. If you confirmed your email on a computer, go back to Bloatie on your phone and log in.

I forgot my password

In Bloatie, tap Log in, then Forgot password? and enter your email. Open the reset link on your phone to choose a new password.

How do I export my data?

Go to Hub → Settings → Privacy & your data → Export your data.

How do I delete my logs or my account?

To clear your logs and keep your account, go to Hub → Settings → Privacy & your data. To delete your account and everything stored with it, go to Hub → Settings → Account → Delete account and all data.

Is Bloatie medical advice?

No. Bloatie is educational information and a place to keep your own logs. Talk to a doctor or dietitian before making significant changes to your diet. More on how Bloatie works.